Beware the Performance Appraisal

exitosI found this on the book “The Disney Way” by Bill Capodagli. Some might disagree but I feel it happens very often in global organizations.

One of the favorite devices of human resources departments is the performance appraisal. These appraisals have become something of a constitutionally mandated fact of business management. We believe that these appraisals are, in truth, harmful to morale and unnecessarily costly for an organization to administer. Let us explain.

 As the late W. Edwards Deming, considered the architect of total quality management, once described it: the effects are devastating. Such system substitute’s short-term performance for long-term planning, wrecks teamwork, and nurtures rivalry. It builds fear and leaves people bitter or despondent, unfit for work for weeks after receipt of the rating.

Other factors, too, enter into the assessment of a worker, and they are often situations over which the individual has no control. Effort and commitment are really the only parts of the equation over which an employee has complete control, but it is impossible to isolate the effects of these factors.

 In the final analysis, performance reviews may temp a worker to try to please the boss at the expense of either fellow workers, or, more importantly, the customer. Such efforts can undermine teamwork as well as job performance.

There is a better way! The alternative to traditional performance appraisals are individual development plans that foster an environment of understanding and commitment to personal growth.


  1. I would like to show my respect for your kind-heartedness in support of men and women that really want help with that matter. Your special dedication to passing the solution all-around had been quite invaluable and have regularly enabled people just like me to achieve their pursuits. Your personal important facts entails this much to me and extremely more to my fellow workers. Best wishes; from each one of us.

  2. Its like you read my mind! You appear to understand a lot approximately this, like you wrote the book in it or something. I think that you can do with a few p.c. to power the message home a little bit, but instead of that, that is fantastic blog. An excellent read. I will certainly be back.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s